01-12-2009 00:45
We are glad to inform you about the release of Live Help add-on for CS-Cart which is now available for beta testing.
Summary
Live Help allows tracking your store visitors’ behavior and communicating with them in real time. At present, the add-on collects browser version and country information for each visitor and tracks the store page which is being viewed. Speaking of online chat features, the tool supports preset message, chat history and search via chat archives.
Live chat window
Installation
The add-on consists of two parts: a client and a server.
In order to set up the server part, please, download the archive and extract it into the directory where CS-Cart is located. Next, proceed to the administration panel (the “Add-ons” section) and press “Install” next to the Live Help add-on.
For the client part, please, download either Windows or Linux version and extract it into any convenient directory to run from (on Linux, you may also need to set the executable file permissions: chmod 755 live_help).
Detailed visitor information
Conclusion
CS-Cart team thanks everyone who is interested to participate in beta testing and help us to improve it for you. Please, feel free to share your experience with the Live Help beta and, if necessary, send any problem reports to CS-Cart forum. Any feedback is highly appreciated.
Quick Navigation
Support
Affiliate Program
Announcements
Tools
Search
MARTFOX HOMEPAGE
