What are the benefits of raising a suppo...

What are the benefits of raising a support ticket?

When you raise a ticket, your question or issue can be passed on to the person best positioned to help you. You can refer back to any instructions or advice you’ve previously been given, and our support team can see what’s already been said – all from an easily accessible place.

Our support team is the biggest in the company, and we prefer to have plenty of people on hand to assist you rather than one or two support staff trying to cram answers into tweets to multiple customers, with company announcements and blog links thrown into the mix as well.

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